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Junior Navigators Volunteer Program Page Hero Image

Junior Navigators Volunteer Program

Junior Navigators Volunteer ProgramJr. Navigator Logo-01

The Junior Navigators Volunteer Program is designated for high school students (15-18 years old) looking for community service hours.  Volunteers will provide information and assistance to passengers, visitors and members of the general public at Lehigh Valley International Airport.

Duties:

  • be sincere in the offer of service and take commitment seriously;
  • be friendly and courteous, and display a professional attitude and appearance while on duty and in uniform;
  • meet and greet passengers and stand in key locations so the public may easily approach you for directions or assistance;
  • answer telephone inquiries and questions from the general public;
  • address feedback (i.e. compliments, suggestions and complaints) by notifying the coordinator;
  • fill brochure racks and keep inventory of magazines;
  • keep Main Terminal clean and tidy by picking up garbage, pushing wheelchairs and luggage carts back into their stations;
  • assist coordinator with internal events at the airport.

Requirements:

  • volunteer a minimum of two (2) hours every week and will keep an accurate record of hours of work and participate in training programs and meetings, relevant to the volunteer program;
  • be at least 15 years of age or older and provide photo ID (student ID or driver’s license);
  • able to provide own transportation to/from airport;
  • be reliable and prompt. When unable to fulfill duties, volunteer will notify the coordinator as early as possible;
  • be friendly and courteous, and display a professional attitude and appearance while on duty and in uniform;
  • strictly adhere to security regulations and abide by policies of the Authority;
  • must successfully complete interview and training to receive a Volunteer Program Badge.

Junior Navigators Volunteer Program Application